Best Western Estacion Central

The hotel is brilliantly situated: on the Alameda, one of the main streets in the city, almost opposite the two main bus stations and the railway station. Also, buses to and from the airport stop only 10 metres from the hotel. The hotel is easy to find. The hotel and rooms are spotlessly clean, bedrooms are very large and spacious, staff are extremely helpful, and the breakfast (which is included) is a wonderful buffet, with lots of fruit available.

staff were always really helpful and friendly at reception, housekeeping staff were great, we had a room on 11th floor and looked out to main road and it wasn't noisy and it gave a great view of city and mountains. front desk recommended a city walking tour which we did and i highly recommend it, as we were picked up walked around the central city and sights and history explained, and then dropped back to hotel. Hotel is very close to bus station and a small mall and about 30 minutes by taxi to the airport,

The hotel was okay for this price. The breakfast was refilled quickly and the staff there was nice. In addition, there were strawberries, grapes and a nice cake.

Upon arriving in Santiago airport late at night, my transportation driver already warned me that if I was getting down in Estacion Central, I have to move fast as it was late and there is a higher risk of pickpockets in the area. I stayed 6 nights but I felt pretty okay the entire time I was there, I just took the usual precautions. There was also a doorman in front upon entry that made me feel safe. Topnotch staff service. Breakfast is okay, room is spacious ad well-lit. Lots of kioks nearby and there's also a mall within walking distance. Near public transportation.

I stayed in the hotel for three separate nights. As a 3-star hotel, its service is 5-star level. The front desk staff, especially William, went above and beyond to be helpful - from giving me a free upgrade to a suite, to calling the airline to double check my flight time so I didn’t miss the flight. The next morning, I was touched to find breakfast packages were prepared for all the early departing guests, including myself, without me even requesting it. All the staff I have met, front desk, security, restaurant, were so efficient and supportive in the typical Santiago way. I regret I did not get everyone’s name, otherwise I would thank them each. The rooms themselves were immaculate, with comfortable beds and new furnishings that exceeded my expectations. The location near the Santiago university metro, as well as a shopping mall, many small shops, and a major bus station. Thank all the hotel staff for making my time in Santiago so enjoyable - I will gladly recommend the hotel to any friends visiting Santiago!